Frequently Asked Questions
SHIPPING
At this time, The Pure Light Company ships within the United States only. While we’d love to spread the glow of our candles worldwide in the future, we’re currently focused on serving our amazing U.S. customers. Thank you for your understanding!
Unless otherwise noted on the product listing, we typically dispatch orders the same day if placed before 2 PM Central Time. Our shipping partners, UPS and USPS, generally deliver within 3–5 business days, barring any unforeseen circumstances like inclement weather. You’ll receive tracking details in your order confirmation email so you can follow your package’s journey to you
You can contact us through our contact page! We will be happy to assist you.